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Return Merchandize Form

 

Dear customer,

Since that you are here, we would like to express our deepest regrets for any inconvenience that might happened . We also, assure all our clients that we shall respond to this form as soon as possible. (Normally within one working day)

We'd like to remind you of our return policy:
Within 30 days of receipt of your order, you may return any item (unless customized) in its original condition.
We will issue a refund, less 25% (for processing and handling fees) for the price of any item you return that meets these conditions. We can refund shipping costs only if the return is a result of our error. 
A RAN (Return Authorization Number) must be obtained before returning any item by sending an email to our customer services department

Please take a moment to answer the following questions and to get all your benefits. Please make sure that you answered all fields.

 

Return Merchandize Form

   
   Full Name:

   RAN (copy & paste):
   Package Status: Condition of your package
   Product Status: Did Nile Commerce sent you what you've ordered?
   Delivery: How soon did you receive your order?
   Return Status:
   Country:
   E-Mail:
   Your Message:
   

      

 

 

 

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